Killie Trust

Club Director Monthly Update - December 2021

Join Opt Out
Join Renew

Join Opt Out
Join Renew

24/12/2021

Dear Killie Trust member,

We are in the middle of challenging times, both on and off the pitch and it seems that just as soon as I think I've finished my monthly report with all the relevant Club and Trust information, then something else happens which immediately makes it outdated.

So, once again........here goes!
 
Football and Board Update
As members may be aware, this report has been issued later than I had intended however, with the results on the pitch not going as had been hoped, I wanted to wait until the Board was able to meet and take a decision on the management.

While it would have been unrealistic to expect to win every match, we took into account that we were approaching the halfway point of the season without achieving the points target the manager himself had set, the fact that we had been unable to secure victories over the other teams challenging for promotion, and our poor home record.

Even though the match against Dunfermline was abandoned due to fog, we felt we needed to act at this point in order to allow an incoming manager to have the opportunity to use the transfer window and have enough time to turn things round, as the priority remains to secure promotion.

The existing backroom team are still in post and taking training and preparation for our next match, while work continues to recruit a new manager, with James Fowler giving a short interview recently to KillieTV about this.

I appreciate the backing that fans have given, including those who recently travelled to Inverness and Kirkcaldy and understand their frustrations.

At time of writing, we do not have details when the Dunfermline match will be replayed, but the Club will announce this as soon as it's known.

Since my last report, the Board of Directors have also held meetings with Club Heads of Department to review various aspects of Club operations and plans for 2022.

Graeme Bryson, Company Secretary, confirmed that the Auditors are still working on the annual audit and therefore the Club AGM will require to be scheduled into the new year. Given the ongoing uncertainty of the pandemic, this will once again be a virtual meeting and information will be circulated to shareholders as soon as we have a date – this will be done wherever possible by email, so it is important that contact details are fully up to date with the Club.

I represented the Club at an event organised by SPFL for Clubs in South of Scotland area. This was intended directly to offer club boards the opportunity to engage directly with SPFL Chair, Murdoch McLennan and CEO Neil Doncaster.  Picking up on issues raised by fans as well as within the club, topics I raised included the Deloitte Inquiry looking at increasing revenue into Scottish Football, fixture scheduling, particularly in winter months, future TV/PPV rights, VAR, World Cup shut down period next season, Covid restrictions and future formats of cup competitions.

 
Covid-19 

With the rise of the new Omicron variant, and increasing numbers of cases being reported, the emphasis once again has been very much on taking all precautions to avoid spread within the club.

We kept restrictions in place as far as players and club staff were concerned, so the newly announced arrangements from JRG for Clubs to reinstate previous measures, including increased testing, will be straightforward for the Club.

We did have to delay and scale back some of the things we wanted to do on matchdays, including fanzone, match mascots and half-time activities.

Another impact has been that the safe standing areas could not have the rail seats locked up in place as they must be available to use while the stadium is classed as being a seated venue for Covid passport purposes.

Just after drafting the 'final' version of this report, we heard the announcement from Scottish Government that new restrictions would be imposed from Boxing Day.

I was able to take some soundings quickly via the Trust, KFCSA and SLO and fed back fans views into the Club and the various other meetings. We argued for a 'circuit break' postponement of fixtures in similar terms as the premiership however the majority of Championship clubs wanted matches to continue.

With attendances during this period now capped, we are currently examining the best possible solution to allow 500 of our fans to attend matches.
 

Youth Academy
The Under 18s season has now been completed for 2021 and saw the youths secure a victory over Celtic in their last match.  It has been good to see more fans coming along to see the youth teams in action and it is appreciated by the players and coaching staff when fans turn out in the way they have.

Paul di Giacomo has been working with coaching staff to identify players who will be retained and released from the youth academy. Letting players go is never an easy thing to do and various discussions have taken place on how this process can be improved going forward, including regular feedback to players (and parents where appropriate) and supporting young players to find alternatives where possible.

A successful fundraising event was held in the 1869 Suite, with a Q and A hosted by Ray Montgomerie and featuring James Fowler, Paul di Giacomo and Craig Clark.  This event was arranged at relatively short notice but the plan is to have a calendar of events for the season ahead (pandemic restrictions permitting)

 
KFC Women's Teams
The senior women’s team has continued to battle their way through some tough matches and have climbed up the SWFL2 table to third spot behind Dundee Utd and Glasgow Girls, as well as progressing in the Scottish Women’s Cup.

Congratulations to the Killie girls Under 13s and Under 15s who won their League Cups, with the under 15s taking the honours after a penalty shoot-out!

image

 
Commercial
The retail side continues to perform well, and I’d like to thank all the fans who have continued to buy from the shop – especially in the run up to Christmas!

We have welcomed 2 new staff members, Nikitta and Ryan, to the shop alongside Elsie, Josie and Elaine, while Alyson has moved to the ticketing office with Katrina.
  • The Blue Friday Sale generated just under £10k with over 300 units of the home and away jerseys sold. 
  • Half Season Tickets have started well, with over 80 sold so far
  • Hospitality has now sold out for the entire festive period with limited space available for the Morton match. 
  • A small refresh of the Legends Lounge (which had been used as temporary office space while matches were behind closed doors) means fans who have booked hospitality there will be able to enjoy the new surroundings
  • The 2022 Calendar is on sale  
  • Limited additional stock of the 1985 Retro Shirt is available
image

I’d also like to thank fans for their patience as we waited for the Loyalty Season Ticket holder shirts to arrive. These were being sent out in batches direct from the supplier and I know that many fans have already received them and the rest should be arriving through doors very soon!

It has taken much longer than anticipated to have these with fans but unfortunately this was due various implications related to supply side including Covid/Brexit. Despite the delay, I hope that supporters will be pleased with the shirt!

 
 
Media

Another busy period for the media team has seen involvement of the Club in a number of initiatives including: 

  • Supporting  NHS Ayrshire and Arran raise awareness of Oral Health Month
  • PoppyScotland x MatchwornShirt auction for shirts worn v Partick Thistle
  • Oli Shaw cinch Championship Player of the Month award win
  • 18s coverage of Kian Leslie’s new deal and thrilling 4-3 win over Rangers, as well as other matches across the month
  • Half Season Ticket launch
  • Festive edition of Killie Magazine - now in store
  • Virtual visits with patients at Crosshouse and Ayrshire Hospice

 

Neil Hobson, who has been Media Assistant for past three years, is leaving the Club to take up another post and we wish him well for the future.  Given the range of activities and content creation the Club is now involved in, the decision was taken to change the role and recruit for a videographer who can build on the work that Neil has commenced in increasing video content.

 

Stadium Works
The new facility for players has now been completed in the two-storey building behind the Moffat Stand. This provides kitchen/food preparation/dining areas for players to have meals during the week when training, along with space for meetings/briefings etc. On match days it is being used as a base for players families who are being seated in the Moffat Stand.
 
As mentioned in previous reports, the portacabin buildings at the rear of Moffat Stand will have further work done in the spring, most likely from April onwards. As also previously mentioned, this is scheduled to include cladding at the front and will provide much needed office space for club and academy staff. I mention this again as there still seems to be some confusion about this, but at present there is very limited office space within the stadium and this is intended to provide a way of keeping staff on site rather than scattered across different locations.
 
While some additional work has been carried out towards completion of the disabled ramp, the special glass required for finishing is still awaited.
 
Working with Stadium Manager, Billy Bowie has an ongoing maintenance programme planned for the stadium and the Killie Trust has committed volunteer time to assist with some of the routine tasks to keep the stadium clean and tidy.
 
With the memorial garden now finished, further information will be available on plaques in the new year.
Work on the museum area adjacent to the shop is also almost completed.

 
Killie Trust update
The Killie Trust AGM will take place on Monday 24 January 2022, at 7:30pm, via Zoom. This is an opportunity for members to hear from the Trust Board about activities in the past year and forward plans for the year ahead.

It’s been good to see members signing up to our new Killie Trust Community platform supported by Very Connect, as this is intended to improve communications with members and will allow us to develop different ways of providing information – including this report!

For Trust members who haven’t yet joined the platform, you can do so HERE and, as a reminder, membership of the Trust is separate from donating to our Trust in Killie initiative. Details of how to join the Trust can be found here

While Killie Trust members get regular Financial Updates sent directly to them, I know that fans who are not Trust members also read this report, so here are some facts and figures which may help those thinking about joining see the impact of our contributions:
  • Approximately £7-8k per month is being donated via the ‘Trust in Killie’ initiative.
  • Over £370k has been raised from members and other fans contributing. 
  • The Trust and Club have an agreement whereby shares are allocated to the Trust in return for the investment
  • Funds have been used to support major projects  such as the safe standing areas, wheelchair viewing ramp, sanitising stations as well as investing in the youth academy and donating a substantial amount to the club at the outset of the pandemic.
The monies received from membership goes towards meeting the running costs of the Trust, including the website and the new Community platform.

It’s been good to have our regular monthly draws for members and subscribers back in action and to have players announcing the winners in a special video message!
I was pleased to welcome Alistair Cochrane and his guest Billy Jess (pictured below with Emma Wyper, our Hospitality Manager) to the Boardroom for the Partick Thistle match in November and look forward to hosting Richie Boyle and his guest at a future match.
The next winners will be announced soon!

image

The generosity of our supporters is well known and our local community also play a role in supporting 'Trust in Killie', with a number of shops and pubs having collecting cans on their premises. Recent donations have come from Ralph’s Newsagent and the Burns Inn in Kilmarnock and Pete’s Store in Dreghorn, while the Saltire Bar in Kilmarnock is the most recent venue to start raising funds.

Thanks also to donations which have come via East of Scotland KFC Supporters Club, who collected money from their members to sponsor Liam Polworth’s first team shirt and donated the £120 remainder to TiK.  Local businesses, Night Design and Rainbow Ink, also donated profits from a T-shirt created for the matches against our rivals in South Ayrshire!

Along with Trust Chair Jim Thomson, I plan to hold further zoom calls with Trust members in the new year to give an opportunity for members to speak to me directly about Club/Trust issues.  While we have previously done this for new members, I’m keen to broaden this to others to encourage views and ideas.

I’d also be grateful for feedback and thoughts on whether this monthly reporting format is useful or receive suggestions on other ways members would like to receive information.

 
KFCDSA
After a break during pandemic lockdowns, the 1869 Suite was once again the venue for KFCDSA Christmas lunch. Continuing restrictions meant limited numbers and less involvement of players than previously but as always members enjoyed a great meal and fantastic raffle!

The Trust is working with KFCDSA to update the equipment they have for providing match day commentary for visually impaired fans at home matches.
 
KFCSA
The annual 'Bring a Gift Day' organised by KFCSA in conjunction with EACHA took place on Saturday 18th December ahead of the home match against Dunfermline.

Once again there was a fantastic response from supporters with well over 600 parcels donated, which will directly benefit children and young people in families who may otherwise have little Christmas cheer.  

image
Festive Greetings
Last but not least, I would like to take this opportunity to thank everyone who has supported the Club through the ups and downs of the season so far, and wish you all a Merry Christmas and happy New Year!
 
Contacts
I can be contacted in a number of ways:

Email : [email protected]
Twitter: @cathyjamieson
Instagram: cathyjamiesonkillie
Facebook: cathy jamieson

While I am happy to engage on social media when I can, I’m sure members will understand that I am not monitoring that round the clock, so may not be able to instantly reply, and an email to me is often a better way of dealing with more complex issues.

Supporters Liaison Officer Allen Kyle is also happy to deal with queries from fans and he will let me know of any issues that need to be raised at Board level.

Club staff, the Child Wellbeing and Protection Officer and Kilmarnock Football Club Disabled Supporters Association can be contacted directly with details available on the club website.

Best wishes,

Cathy


    Killie Trust

    Website Privacy Statement

    Our policy relating to data collection and privacy has fairness at its heart and is never intended to cause objection or complaint and to that end if there is any dubiety we will not store your information. As a business we wish to stay in communication with your and keep you up to date with news, offers and updates on our product which you may find of interest, but we will only do this with your clear and specific consent.

    Standard Privacy Policy

    This privacy policy sets out how KILLIE TRUST uses and protects any information that you give KILLIE TRUST when you use this website.

    KILLIE TRUST is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    KILLIE TRUST may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 13th Jun 2018 

    Security

    We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.

    Where we collect this information

    As a business we collect data for a number of sources, but our data policy applies to all of the following including personal data collected at reception, check in, exhibitions, on and off-line competitions, guest questionnaires, online bookings, online communications, digital newsletter sign ups from websites and social media, shared promotions with partners and others not listed.

    We confirm that unless specific consent is given by the user the information shared will not be stored beyond the purpose intended. If specific consent is given to use the information collected it will be stored securely and digitally encrypted and password protected. 

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
    We use traffic log cookies to identify which pages are being used. This helps us analyse data, using Google Analytics normally but on occasion other aggregation tools that advise us about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:
    ●    whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    ●    if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us or by clicking unsubscribe where available.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you specifically consent to us that you wish this to happen.
    We undertake that third parties will only include businesses that support our business and your stay such as travel providers, visitor attractions, event providers and others directly related to our business offering.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us [email protected] as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

    Our Website and In House Data Collection Policy

    Our email collection policy is fully consent based and in entering your details clear consent is given by the user to receive future marketing materials from ourselves. The following information makes clear our policy on use of consent based email marketing and communications.

    What we collect

    We may collect the following information on a consent only basis:
    ●    name and job title
    ●    contact information including email address
    ●    demographic information such as postcode, preferences and interests
    ●    other information relevant to customer surveys and/or offers

    What we do with the information we gather

    The majority of the information we gather is required for contractual and legal purposes and to allow us to offer products and services as purchased. 
    When consent is given to use the information for marketing and communication purposes it is used for the following reasons:
    ●    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    ●    From time to time, we may also use your information to contact you using your provided email address for market research purposes. 

    Your information will never be shared with any third parties and at all times you have the right to unsubscribe permanently from our database with a simple click of the unsubscribe information at which time your details will be deleted from the mailing lists and removed from the database permanently with no archived records retained.
     

    Killie Trust

    Website Terms and Conditions

    Your use of the Killie Trust Web Site is subject to these terms and by using the Site you show your agreement to such terms. If you do not accept our terms, please do not use the Web Site.

    Ownership of Web Site

    This Web Site belongs to Killie Trust.

    Headings

    Headings used in these terms and conditions are for convenience only and shall not affect their interpretation.

    Trademarks

    The images, logos and names on this Web Site which identify Killie Trust or third parties and their products and services are proprietary marks of Killie Trust and/or the relevant third parties. Nothing contained in this Web Site shall be deemed to confer on any person any license or right on the part of Killie Trust or any third party with respect to any such image, logo or name.

    Alterations

    Killie Trust reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Web Site. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

    Phone Calls and Emails

    Telephone calls using the telephone numbers provided on this Web Site and email correspondence with Killie Trust at the email addresses accessible through, or discernible from, this Web Site may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

    Telephone charges

    The price of calls may vary depending on your telecoms supplier. Please check with your operator for exact charges.

    WEBSITE POLICIES

    Commercial use

    This Web Site is for non-commercial, personal use only. The services contained on this Web Site may be supplied on a commercial basis on payment to Killie Trust or its service or product suppliers of its charges from time to time.

    In the event that you use any of the services contained on this Web Site for commercial use, Killie Trust shall be entitled to charge you at its applicable rates in respect of such commercial use.

    Copyright

    The copyright in the material contained in this Web Site belongs to Killie Trust or its licensed source. Any person may copy any part of this material, subject to the following conditions:

    the material may not be used for commercial purposes;

    the copies must retain any copyrights or other intellectual property notices contained in the original material;

    the products and technology or processes described in this Web Site may be subject to other intellectual property rights reserved by Killie Trust or by other third parties with no license granted in respect of those intellectual property rights); images on this Web Site are protected by copyright as its text by IPR and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

    Changes to Terms and Records of Agreements

    We reserve the right to change these terms and conditions at any time by posting changes on the Web Site. It is your responsibility to review the Web Site terms and conditions to ensure you are aware of the latest terms and conditions. Your use of this Web Site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for online, together with any related application form completed and submitted.

    Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company or individual supplier with whom you contract.

    Disclaimers

    Whilst Killie Trust has taken due care and attention in the preparation of the contents of this Web Site, this Web Site and the information, names, images, pictures, logos, icons regarding or relating to Killie Trust or our products and services marketed on the site (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

    To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Killie Trust be liable, whether in contract or tort (including negligence or breach of statutory duty) or otherwise for any losses sustained and arising out of or in connection with use of this Web Site including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

    Killie Trust does not represent that the information contained in this Web Site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Web Site or for any reliance placed by any person on the information.

    Killie Trust does not warrant that the functions or materials accessible from or contained in this Web Site will be uninterrupted or error free, that defects will be corrected or that this Web Site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

    If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Web Site) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Killie Trust's liability for death or personal injury resulting from negligence of Killie Trust.

    Intellectual Property Rights

    All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this Web Site belong to Killie Trust or its licensed source. All rights of Killie Trust in such Intellectual Property Rights are hereby reserved.

    Jurisdiction and Law

    Killie Trust makes no representation that any product or service referred to on or through the Web Site is appropriate for use, or available in other locations. The information and other materials contained in this Web Site may not satisfy the laws of any other country and those who choose to access this Site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

    These Terms and Conditions and any terms and conditions relating to products or services described in this Web Site shall be governed by and construed in accordance with the law of Scotland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of Scotland.

    Links to other Web Sites

    Certain (hypertext) links, advertisements or suppliers promotion will lead you to Web Sites that are not under the control of Killie Trust. When you activate any of these links, you will leave Killie Trust Web Site by opening a new window and we have no control over and will accept no responsibility or liability in respect of the material on any such other Web Site. By allowing links with third party Web Sites Killie Trust does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

    Force Majeure

    Every effort will be made to carry out the contract but its due performance is subject to cancellation by Killie Trust or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation, or other cause (whether of the foregoing class or not) beyond the sellers control.

    Killie Trust

    Website Accessibility

    We have tried to make this website as accessible as possible and easy to use for everyone, regardless of circumstance or ability.

    All our page templates comply with the WCAG Priority 2 checkpoints as a minimum requirement. And we make every effort to ensure that all the content on our site meets this standard too. We are making every effort to ensure that we don't exclude any users. For example:

    • We try to use clear and simple language.
    • We use alternative text for all our images 
    • Were possible the HTML we produce conforms to the standard: XHTML 1.0 Strict
    • We have tested the colours we use in the design for contrast.

    We try to publish all our text content as accessible HTML rather than in other formats such as PDF. Where we do publish PDFs or other formats our policy is to make them as accessible as we can.